The program overview below is provisional and will be updated as planning proceeds. Please check this page regularly.

Tuesday 5 December 2017

0800 Workshop Registration Open
Pre-Conference Workshops | The Star, Convention Centre
0900-1200 Protecting your investment: What you can do to maximize student persistence | Coolangatta 1&2
Dr Jim Elliot 


This workshop summarizes the workshop facilitator’s long experience with student success, persistence and engagement – as well as (to use less attractive language) student attrition and retention.  The session will address the nine key variables that research evidence indicates make a difference to the chances of a student persisting to the end of their educational program.  Participants will have an opportunity to reflect on the resources available at their own institutions, and how practice may be made more effective. Click here for full description.

Member & Delegate $150 / Non-Member & Delegate $190 / Member & Non Delegate $190 / Non-Member & Non-Delegate $220
Workshop is 3 hours including morning tea.
1200-1300 Break
1300-1600 Managing student critical incidents | Coolangatta 1&2
Mary Ann Seow & Nadia Rajic


A critical incident involving a student is distressing for families, friends and staff. The effective management of any critical incident is important. Not only is it important to assist and support affected parties, it is also important to ensure that the situation is not worsened through mismanagement.

This workshop is designed to for those that work with students at any level. It deals with the practical issues of preparation, planning of policy and dealing with actual critical incidents.  The half-day session aims to give you the resources and knowledge to devise or revise policy and procedural guidelines for a critical incident.  Click here for full description.

Member & Delegate $150 / Non-Member & Delegate $190 / Member & Non Delegate $190 / Non-Member & Non-Delegate $220
Workshop is 3 hours including afternoon tea.
Building our skills and resilience to support our students online | Coolangatta 3&4
Kellie Cathcat


The dynamic nature of tertiary education institutions has seen an increasing shift towards the use of electronic technology to communicate with, educate and support students. This shift has seen a growing number of students moving away the traditional face-to-face attendance in lectures and tutorials and choosing instead to engage in online classrooms and study. This change has forced us to re-think the way in which we offer support to our student population

Click here for full description.

Member & Delegate $150 / Non-Member & Delegate $190 / Member & Non Delegate $190 / Non-Member & Non-Delegate $220
Workshop is 3 hours including afternoon tea.
1730-1830

Pool Deck2 (002)Welcome Reception | Sofitel Gold Coast Broadbeach Pool Deck

Welcome to the 2017 ISANA-ANZSSA Combined Annual Conference! This is the first social opportunity to catch up with your interstate colleagues and sponsors and exhibitors of the meeting.  The welcome reception also provides a great opportunity to meet delegates who are attending the conference for the first time.

The Sofitel Gold Coast Broadbeach is a 5 minute walk from The Star at 81 Surf Parade.

Inclusive for full delegates.  Additional tickets $55

Wednesday 6 December 2017

0730 Registration | Convention Centre, The Star
Speakers Prep | Conference Secretariat
Opening Session | Gold Coast & Surfers Paradise Room
0830-0915 Welcome to Delegates – Mary Ann Seow, President ISANA and Jordi Austin, President ANZSSA
Welcome to Country
– Indigenous Representative
Official Opening
 – The Honourable Curtis Pitt MP
0915-1015 Lily_Kong_300Keynote Speaker: Professor Lily Kong
Provost and Lee Kong Chian Chair Professor of Social Sciences at the Singapore Management University (SMU)
1015-1100 Student Panel | Facilitated by Mary Ann Seow, ISANA President
1100-1130 Morning Tea & ePosters

Concurrent Session 1

  Connectivity
Chair: Mary Ann Seow
Gold Coast
Doctoral Consortium
Chair: Catherine Gomes
Coolangatta 2-3
Enablers
Chair: Molly Bonnefin
Surfers Paradise 1
Communication and Information Workshops
Chair: Jordi Austin
Surfers Paradise 2
Supporting International Student Success Workshops
Surfers Paradise 3
1130-1150 Training and developing first year experience mentors and building a community
Nina Riikonen
The social language strategies of Saudi students in an ESL context
Ahmed Alharbi
Teaching mindfulness to students online
Geoffrey Simmons
1130-1230

Opportunity through online learning: Improving student access, participation and success in higher education
Dr Cathy Stone, Ed Campbell



1230-1330

Respect. Now. Always.’: Working together to address sexual violence in university communities
Dr Renee Hamilton

1130-1230

VicWISE: Leadership to address employability challenges faced by international students
Brooke Young


1230-1330

Defining, measuring and supporting international student success
Beth Isensee, Nasreen  Mohamed

1155-1215 A decade of mentoring at Griffith: Reflections on the achievements and limitations of a model of central support for local peer mentoring solutions
Laura Chandler
Challenges of Saudi international students studying in Australia
Naif Daifullah Z Alsulami

REFEREED
Enabling students in a multicultural institute
Nicole Henry, Nippy Paea, Helen Berdebes
1220-1240 L1 scaffolding for international students learning in L2
Titus Ng
Seeking academic help: A case study of peer brokering interactions
Sherrie Lee

REFEREED
Nurse Practitioner model of health care
Allison Love, Sarah  Hesse
1245-1305 Ready, set, go!  The lifecycle of successful student transition
Cheryl Burgess, Karen Newson
Pregnant, parenting and a long way from home: International students in Victoria accessing public maternity, paediatric and early parenting care
Jane K. Middleton
‘Just what the doctor ordered’: Promoting wellbeing with medical students
Hannah Sloan, Danielle Clayman

REFEREED
1310-1330 Under the radar: Report on the mental health of Australian university students
Vivienne Brown
The impact of health on international students
Kim Turudia, Paul  Richards
1330-1430 Lunch & ePoster viewing
(1340-1425 ANZSSA AGM)
 1430-1530 Tony Dreise_150Keynote Speaker: Tony Dreise
Indigenous policy analyst & researcher, Australian National University
Empowering First Nations as co-producers of learning, not mere recipients of teaching
1530-1600 Afternoon Tea & ePoster viewing
Newcomers Networking Opportunity (for first timers to a ANZSSA or ISANA conference)
Special Interest Forums
Forum 1
Gold Coast
Forum 2
Coolangatta 2
Forum 3
Coolangatta 3
Forum 4
Coolangatta 4
Forum 5
Surfers Paradise 1
Forum 6
Surfers Paradise 2
Forum 7
Surfers Paradise 3
1600-1730 Student Employment and WIL Higher Education Health

Facilitator: Kim-Jane Turudia
Student Financial Advisors (SFAN)

Facilitator: Dorinda Harvey-Bravo
Heads of Counselling Directors and Office Managers

Facilitators: Molly Bonnefin & Bronwyn Gilson
 Under 18

Facilitators: Samantha Hilbig & Manorani Guy
Student Advisory Services
1730-1830 ANZSSA Executive and Advisory Council Meeting

Thursday 7 December 2017

0700-0730 Morning exercise with Surf Life Saving QLD | Kurrawa Surf Club, Broadbeach
0800 Registration | Convention Centre, The Star
Speakers Prep | Conference Secretariat
Plenary Session | Gold Coast & Surfers Paradise Room
0900-1000 Tim Soutphommasane_300Keynote Speaker: Dr Tim Soutphommasane
UoS-CMYK-standard-logo-monoRace Discrimination Commissioner,  Australian Human Rights Commission

Sponsored by the University of Sydney
1000-1030 Morning Tea & ePoster viewing

Concurrent Session 2

  Sexuality Symposium
Chair: Shanton Chang
Gold Coast
Enablers – Employability
Chair: Phil Honeywood
Coolangatta 2-3
 Communication and Information
Chair: Christie White
Surfers Paradise 1
Connectivity and Communication Workshops
Surfers Paradise 2
ESOS ACT, National Code
Surfers Paradise 3
1030-1050 Intersex, transgender and gender diversity – a guide
Moira Turnbull, Carolyn Farrar


The use of peer education model to tackle sexual health issues among international students in Australia
Alison Coelho


International student sexual health network: Advocating for the sexual health and wellbeing of international students
Alison Coelho


PANEL DISCUSSION

Sexual and reproductive health of international students
Alison Coelho, Dr Shanton Chang, Budi Sudarto

 Welfare assistance essential for students’ success
Emily Yam, Hassan Riaz
Using data to meet the needs of students: USQ’s innovative approach to CRM management across Student Services
Tessa McCredie
1030-1130

Transforming education spaces for Pasifika – implementing a Pasifika Resource Kit within 3 tertiary institutions in Canterbury
Pauline Luafutu-Simpson, Ashalyna Noa, Sam Uta’i

 


1030-1130

ESOS Act, National Code and ISANA – presentation and discussion
Brett Galt-Smith

 


1055-1115 University wide peer programs as a pathway to on-campus opportunity and employment: The missing link in graduate employability 
Caitlyn Dexter
The importance of mental health literacy in widening perspectives of student success
Natalie Mackintosh, Chelsea Ahern
1120-1140 Successful students – the role of a fair workplace
Louise Peters
Managing reputational risk: The development of the Queensland Reputational Risk Management framework
Gordon Scott, Rebecca Hall
1145-1205 Peer advice, support and communication – using students to inform students at La Trobe Melbourne Navitas Bundoora Ltd
Usha Rao
1210-1230 Peer academic coaches: A front line service of the UOW Learning Coop
Melissa Zaccagnini, Melissa Stephen

1230-1330

Lunch & ePoster viewing
(1245 ISANA Australia AGM & ISANA New Zealand Meeting)

Concurrent Session 3

  Sexuality Symposium
Chair: Shanton Chang
Gold Coast
Enablers – Employability
Chair: Phil Honeywood
Coolangatta 2-3
Communication and Information
Surfers Paradise 1
Connectivity and Communication
Chair: Tom Bayliss-Hack
Surfers Paradise 2
Enablers and Connectivity
Chair: Bronwyn Gilson
Surfers Paradise 3
1330-1350
1330-1430

Improving student sexual wellbeing – A workshop on having conversations around sexual health
Priyadi Prihaswan, Semra Tastan


1430-1530

Pilot training for professional working with international students
Budi Sudarto, Dr Shanton Chang, Alison Coelho

International Student & Alumni Satisfaction Survey 2017 – results and key findings for Australian and New Zealand Universities
Shane Dillon
Blended learning: A new approach to peer mentor training
Katie Yamaguchi
The cultural and digital Transition of Saudi Female International Students in Australia
Haifa Binsahl, Dr Shanton Chang
Investigating learning challenges facing tertiary mainland Chinese students and identifying strategies for overcoming them
Shanal Uduwana
1355-1415 Study Gold Coast Employability Program overview
Shannon Willoughby
NavigateMe: A gateway to students’ greatest potential
Jeffrey Meesterman

REFEREED
Bitter side of Saudis re-entry after studying abroad
Naif Daifullah Z Alsulami
Bring it in-house! An under 18 guardianship case study
Molly Bonnefin, Patrick Ashe
1420-1440 Increasing international student success through engagement in employability skills
Liz Journeaux
You did what?!! The benefits of collaborating with students on risk behaviours outside the classroom
Jane Gunn-Lewis, Mary Furnari
Filling the communication gap with students upon enrolment: How external partnerships assist student services to manage and improve workflow
Gordon Scott, Gretchen Dobson
Connect. Connect. Connect
Helena Finau
1445-1505 Beyond University – strategies to engage your students in real world experiences
Rachel Howard, Tempe Archer
Improving student success through engagement opportunities at Massey University Student Association (MUSA)
Kerry Howe, Gunhild Litwin
Decentred attachments: International Vietnamese doctoral students’ connectedness and connectivity in Australia
Lily Nguyen
1510-1530 Spinning the web: How we foster successful connections among internal and external stakeholders
Mera Jieyan Tan
Mental health screening in an international university residential centre
Lisa Bernstein
Connectivity through sharing of culture: The Global Communicators Program
Melissa Zaccagnini, Sharon Twyford
International students and the NZ Police: A collaborative safety initiative
Dylan Anderson
1530-1600 Afternoon Tea & ePoster viewing
Special Interest Forums
Forum 1
Gold Coast
Forum 2
Coolangatta 2
Forum 3
Coolangatta 3
Forum 4
Coolangatta 4
Forum 5
Surfers Paradise 1

Forum 6
Surfers Paradise 2
Forum 7
Surfers Paradise 3
1600-1730 First Year Experience and Peer mentoring / Transition Orientation / Pre Arrival International

Facilitator: Angela Leota-Hughes
 Indigenous

Facilitator: Caroline Spotswood
Tafe Admissions and Marketing

Facilitator: Louise Skull
 Compliance Academic Progress and Sponsored Students

Facilitator: Joanne Barker
Study Abroad and Exchange

Facilitator: Tom Bayliss-Hack
Language and Learning
1900-late CLV_Logo_300x200

‘Great Gatsby’ Conference Dinner | Pavilion Marquee, The STAR

Contrasting with the modern, developing city the Gold Coast, our theme for the conference dinner will be The Great Gatsby, inspired by the ‘Roaring Twenties’.   Take yourself back to a time of expression, decadence, and dance; an age of wonderful nonsense.  Please join the fun and feather boas by dressing in theme … a little glitz and glamour never hurt anyone.

Inclusive for full registrations but bookings essential.  Additional tickets $130.  Book during registration.
 Marquee Bud Lighting
GENEROUSLY SPONSORED BY CAMPUS LIVING VILLAGES

Friday 8 December 2017

0800 Registration | Convention Centre, The Star
Speakers Prep | Conference Secretariat
Plenary Session | Gold Coast & Surfers Paradise Room
0900-1030 Government & Industry with Students Panel | Facilitated by Mary Ann Seow, ISANA President
1030-1100 Morning Tea & ePoster viewing

Concurrent Session 4

  Communication and Information
Chair: Tom Bayliss-Hack
Gold Coast
Connectivity
Chair: Louise Skull
Coolangatta 2
Enablers
Surfers Paradise 1
Workshop
Surfers Paradise 2
Connectivity
Surfers Paradise 3
1100-1120 Game changer: a student-centred approach to orientation, transition and safety through gamification
Lena Mete, Jack Stathis
Connecting our students from the “space in-between”
George Greig
Enabling student success in Victoria: Student projects funded by Study Melbourne
Diana Crvenkovic
Becoming a competitive academic candidate – A workshop for doctoral candidates and early career researchers
Catherine Gomes, Shanton Chang
Summer Internship Program: Providing a holistic learning opportunity for equity students
Jessica Luquin, Jessie Lui, Rita Kusevskis- Hayes
1125-1135 Enhancing student disclosure: Australia’s invisible equity students and reasons for non-disclosure in Australia’s tertiary sector
Colin Clark, Rita Kusevskis-Hayes

REFEREED
StudyAdelaide Employer Portal Campaign to connect international graduates with export-ready businesses
Sarah Parrington
Building positive homestay experiences
Jennifer Walsh
New Colombo Plan: Australians as international students in Asia and their cross-cultural learning
Ly Tran
1140-1200 Better pathways to success? – A study of foundation studies alumni
Ian Teo

REFEREED
Planning for reintegration – when international students return home
Timothy Lawther
Next steps: enhancing success for students with disabilities in graduate employment
Gabrielle O’Brien
The Overseas Students Ombudsman: When things go wrong – what we can learn from current issues in student complaints
Ron Colley
1205-1225 Pathways to professional development through a scholar-practitioner model
Beth Isensee
Challenges and enablers for study success for students over the age of 25 living in regional Victoria
Jim Young, Shannon Kerrigan
Disconnections with the host nation and the significance of international student communities: Asian international students in Australia
Catherine Gomes
1225-1330 Lunch & ePoster viewing

Concurrent Session 5

  Enablers
Chair: Christie White
Gold Coast
Communication and Information
Coolangatta 2-3
Connectivity
Surfers Paradise 1
Student Support Services Workshop
Surfers Paradise 2
Communication and Information for International Students Workshop
Surfers Paradise 3
1330-1355 Challenges and issues related to counselling referral in higher education – the professors’ perspectives
Steven Ng
The Deakin student mentor community of practice: Belonging, confidence, connectedness and wellbeing
Dawn Jones, Kate Artz
Understanding well-being and mental health amongst higher degree research students – a framework for change
Dr Heidi Ellemor
A professional development course for student services staff – growing our own
Dr Joanna Peters, Lexie Mooney, Brendan Mosely
Supporting international students’ school-university transition: An analytical framework
Thai Van Vu
1400-1425 Study abroad and student success: What’s the connection?
Rebecca Cozens
Great education agents lead to a great start to overseas study
Emilia Fields
International students’ gateway to personal and academic success
Anna Jenkins
Closing Plenary | Gold Coast & Surfers Paradise Room
1430-1515 Conference Wrap Up
ANZSSA & ISANA Conference Handovers
1515 Conference Close
1515 Farewell Afternoon Tea

ANZSSA

The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by anzssa.com.

ISANA

ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at www.isana.org.au.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.