Compliance, Academic Progress and Sponsored Students

Facilitator: Joanne Barker

Thank you for nominating your interest in participating in this Special Interest Forum. This forum will focus on Compliance, Academic Progress and Sponsored Students.

The facilitator, Joanne Barker, will be joined by two staff from the International Group of the Commonwealth Department of Education and Training, who will contribute to the discussion.  The two DET staff are Ms Mimi Mastrolembo, Director of International Scholarships, and Ms Angela Zhang, A/g Assistant Director of the Policy and Legislation Section, which has responsibility for ESOS.

Discussion topics

  1. Marketing to international students versus the reality of a regulated education system.
  1. The National Code of Practice for Providers of Education and Training to Overseas Students 2018 – what does it mean for those supporting international students?
  2. Sponsored students – assisting students to meet the expectations of scholarship providers.
  3. Academic progress issues – current challenges and best practice in the education sector.
  4. Other topics as suggested by the group.

To assist our discussions, it would be appreciated if delegates could come to the session with familiarity with the National Code of Practice for Providers of Education and Training to Overseas Students 2018.

We will adhere to Chatham House rules “a rule or principle according to which information disclosed during a meeting may be reported by those present, but the source of that information may not be explicitly or implicitly identified.”

Agenda

  1. Welcome and introduction
  2. Appointment of note taker
  3. Confirmation of topics to be discussed
  4. Agreement on order of topics to be discussed
  5. Discussion
  6. Recommendations for future SIF/ISANA/ANZSSA (if any)

Biography:

Program Manager, Endeavour Scholarships and Fellowships Program

Scope Global Pty Ltd., Adelaide, Australia

Joanne Barker’s background is in the management of international student recruitment, international admissions and international scholarships. Since November 2016, she has worked at Scope Global as Program Manager, Endeavour Scholarships and Fellowships Support Services. The Endeavour Scholarships and Fellowships program is funded by the Australian Government and aims to develop educational, research and professional linkages between individuals, organisations and countries and to increase the skills and global awareness of high-achieving individuals from Australia and overseas.

From 2006 to 2016, Joanne was Director International at the University of Adelaide, a Group of Eight university enrolling 25000 students including 7000 international students in 2016.  She has also worked in international education and administrative management positions at Flinders University.

Joanne currently serves on the US-based ETS TOEFL Board (at Educational Testing Services) as its Australasian representative.  Previously she was an elected member of the Board of the International Education Association of Australia (IEAA) from 2012 to 2016 and the Chair of its Professional Development Committee.  She has undertaken studies in arts, education and business and is a graduate of three universities in Australia; the University of Adelaide, the University of South Australia and La Trobe University.  She is currently enrolled part-time in an MA in Applied Linguistics at the University of Adelaide.

Student Employment and WIL

Facilitator: Sharon Smith

The Student Employment and Work Integrated Learning Special Interest Forum is a forum for interested professionals to discuss current and upcoming challenges, changes, policy and programs regarding international and local students and employment.

As increasing amounts of government funding is tied to the employment outcomes of university graduates, education providers are becoming more engaged in enhancing the programs to upscale and increase opportunities for students to become work ready.  In addition, legislation and policy regarding exploitation, work rights and access to graduate employment have become front of mind to many working in career services and other programs related to employment outcomes for students.

The agenda for this forum will include but wont be limited to discussion about the following topics submitted by participants of the group:

  1. Exploitation and recruitment practices
  2. WIL and international students – impact on visas, courses and employment
  3. WIL as part of a course and WIL outside academic programs – how are these formalised, coordinated and valued?
  4. Offshore and international WIL and employment programs – tips and ideas for success and management.

 

Other agenda items can be emailed to sharon.smith@monash.edu or please come along and join this informal forum.

Agenda:

  1. Welcome and introduction
  2. Appointment of note taker
  3. Confirmation of topics to be discussed and format of session
  4. Discussion
  5. Recommendations for the future (if any)

First Year Experience / Mentoring Program

Facilitator: Angela Leota-Hughes  (ISANA Branch President ACTiveNSW) Welfare and Engagement Manager – Asia Pacific International College

Thank you for nominating your interest in participating in this Special Interest Forum. This forum specifically looks at First Year Experience/ Mentoring Program

This forum will explore areas of

  • Students Expectations
  • Staff Expectations
  • Enhancing the Student Experience
  • Student Satisfaction

Discussion topics

  1. What are the student’s expectations at your Institute?
  2. What are your staff expectations at your institute (Elicos/VET/Higher Ed)
  3. What are some of the things that enhance the student experience at your Institute
  4. What are your highlights and student’s satisfactions.

To assist our discussions – discussions in groups with post it notes and share amongst each other

Post its will be collected and sent to those who have attended the forum to provide feedback

Agenda

  1. Welcome and introduction
  2. PowerPoint Presentation Slides (First Year Experience/Mentoring Program
  3. Discussion
  4. Recommendations for future SIF/ISANA/ANZSSA (if any)

 

Heads of Counselling

Facilitator: Jeremy Cass

Thank you for nominating your interest in participating in this Special Interest Forum. This forum will provide the opportunity to explore and discuss issues and challenges facing Heads of counselling services. A particular focus will be on the review of ANZSSA’s Best Practice Guidelines for the Provision of Counselling Services in the Post-Secondary Education Sectors of Australia and New Zealand that were last updated in September 2010.

Discussion Topics might include:

  • Process for reviewing the Guidelines
  • ‘Hot spots’ for revision
  • Highlighting missing elements
  • External regulatory/ethical influences

Agenda

  1. Welcome and introductions
  2. Appointment of notetaker
  3. Confirmation of topics to be discussed
  4. Discussion
  5. Actions moving forward

Study Abroad and Exchange

Thank you for nominating your interest in participating in this Special Interest Forum. This forum specifically looks at Study Abroad and Exchange (SA/Ex), and issues surrounding student mobility generally.

This forum will explore the current issues in the sector, and provide a chance to share best practice and innovative ideas and programs.

Broadly the themes of the forum will fall within the areas of:

  • Financial, compliance and funding issues
  • Student welfare, promotion of mobility and enhancement the experience
  • Academic and curriculum matters

The content covered in the forum will be nominated by the participants, and ideas for discussion are sought in advance. Participants should reflect on the issues facing their work in the sector, and send a short list of at least 3 challenges and 1 opportunity to the forum chair by Friday 1st December by email to vicepresident@isana.org.au.

Ideas to stimulate participants’ reflections on challenges and opportunities may include:

  • Destinations – how do levels of interest in Asia compared to USA/Europe for your institution?
  • Curriculum – how does your institution fit an overseas experience in to the curriculum of accredited programs?
  • Language ability of outgoing students – Are students limited in their choice of destination by their language ability?
  • Safety/risk while abroad – do Australian universities prepare students enough? Does insurance cover enough?
  • Quality vs Quantity – pressure to increase numbers of students going on mobility, how to balance this with ensuring the quality of the programs?
  • Returning students – how to reintegrate students and facilitate their use of their overseas experience moving forward with their studies/careers?
  • Equity – Is an overseas experience still the domain of the privileged? How to increase representation by traditionally disadvantaged student cohorts
  • Funding – Given the current reliance on New Colombo Plan funding, what would your institution do in a post NCP world?

We will also adhere to Chatham House rules. This is important to ensure that delegates are free to express views that may not be those of their organisations.

Agenda

  1. Welcome and introduction
  2. Appointment of Note taker
  3. Confirmation of questions/issues to be discussed
  4. Agreement on order of issues to be discussed
  5. Discussion
  6. Recommendations for future SIF/ISANA/ANZSSA (if any)

 

 

Student Financial Advisors (SFAN)

The Student Financial Advisors Network (SFAN) is a Professional Focus Group of ANZSSA, though any interested parties are welcome to join us for this forum.

SFAN is a community of practice for post-secondary staff working in roles that support students with financial matters.  This includes welfare officers, financial counsellors, and student advisors.  Topics of discussion typically include best practice for client work and workshop offerings, updates to student Centrelink payments, and availability of financial supports such as scholarships and bursaries.

Agenda items or topics of discussion can be emailed to dorinda.harvey@griffith.edu.au, or just come along and join this informal forum.

Agenda

  1. Welcome and introduction
  2. Appointment of Note taker
  3. Confirmation of topics to be discussed
  4. Discussion
  5. Recommendations for the future (if any)

Higher Education Health

Facilitator: Kim Turudia

Thank you for nominating your interest in participating in this Special Interest Forum. The forum will specifically focus on discussion amongst providers of health and wellbeing related services to students in higher education including practice managers, Directors of Student services, campus nurses and health promotion officers.

Providing health and wellbeing services to students and staff within the University environment has challenges including meeting demand, budgetary constraints, expectations of patients / clients, Compliance and Governance processes, meeting the needs of the various cohorts of students and the recruitment and retention of providers as contractors in an environment (particularly in Australia) where the Medicare schedule has seen no real increase for five years. There are University health services finding innovative ways to deliver services to meet demand as the delivery of healthcare changes i.e. the use of technology, wearable devices, SKYPE consultations, health coaching.   This forum will provide an opportunity for members to come along and share their knowledge, ideas and innovations as well as the challenges, I look forward to meeting everyone.

Agenda
1. Welcome and introductions
2. Nomination of a note taker
3. Discussion topics to commence
a. The current and future state for health services on University campuses.
b. Innovation and service delivery

4. Explore other topics through open discussion
5. Summary and where to next

 

Indigenous

Facilitator: Caroline Spotswood

Thank you for nominating your interest in participating in the Indigenous peoples Special Interest Forum. This forum will provide the opportunity for Indigenous peoples to discuss and explore the inclusion to ANZSSA through our purpose, goals, vision and actions.   The purpose, goals and vision were developed at the December 2016 AZSSA Conference.  

Purpose: 

Is to raise the visibility and voice of indigenous knowledge, perspectives, cultures, values within ANZSSA

 Goals and vision:

ANZSSA recognises the integrity values and diversity of Indigenous cultures, knowledge and perspectives through respectful cross-university collaborations to support Indigenous people/students to succeed at higher education

  • To share best practice amongst members of the PFG and ANZSSA in order to better support ANZSSA Indigenous students in their academic pursuits.
  • Identify common barriers to learning and implement strategies to support transition into tertiary study for all Indigenous students to succeed
  • Explore and identify cultural frameworks that best suit Indigenous students in order for them to achieve academically and are embedded in ANZSSA best practice recommendations
  • To raise the importance of Indigenous students having access to dedicated culturally appropriate learning environments

Indigenous delegates to explore issues, challenges and sharing of best practices in order to better support Indigenous students to succeed.

Agenda

  1. Welcome and introduction
  2. Appointment of Note taker
  3. Confirmation of topics to be discussed
  4. Agreement on order of topics to be discussed
  5. Discussion
  6. Recommendations for future SIF/ISANA/ANZSSA (if any)

Student Advisory Services

Facilitator: Mary Ann Seow

Thank you for nominating your interest in participating in this Special Interest Forum. This forum specifically looks at Student Advisory Services.

Retention and completion data of students as well as graduate outcomes are often used as key performance indicators of the quality of an education provider. Student Advisory services are important agents in ensuring that students receive the necessary support, guidance and assistance to achieve academic success. Student Advisory Services may be delivered in a variety of modes across the sector. The challenges for staff are many. They include meeting student and provider demands, keeping up-to-date with changing environments, budgetary constraints, and managing a work-life balance. This forum will explore two areas:

  • Staff professional needs
  • Identifying and addressing student issues

Discussion topics

  1. Managing student needs within existing resources
  2. Are we adequately preparing staff for the teaching and learning environments of the future?
  3. Sharing of innovative strategies

To assist our discussions, it would be appreciated if delegates could come to the session having read The National Code of Practice for Providers of Education and Training to Overseas Students 2018. Higher Education delegates may also wish to explore data in the QILT (Quality Indicators for Learning and Teaching) website https://www.qilt.edu.au/. School sector delegates may wish to refer to the National Report on Schooling in Australia 2015, on the ACARA website https://www.acara.edu.au/reporting/national-report-on-schooling-in-australia-2015#Link3.

We will also adhere to Chatham House rules “a rule or principle according to which information disclosed during a meeting may be reported by those present, but the source of that information may not be explicitly or implicitly identified”

Agenda

  1. Welcome and introduction
  2. Appointment of Note taker
  3. Confirmation of topics to be discussed
  4. Agreement on order of topics to be discussed
  5. Discussion
  6. Recommendations for future SIF/ISANA/ANZSSA (if any)

Directors and Office Managers

Facilitators: Molly Bonnefin and Bronwyn Gilson

Thank you for nominating your interest in participating in this Special Interest Forum. This forum will provide the opportunity to explore and discuss issues and challenges facing Directors and Office Managers and in particular:

  • Staff management and motivation
  • Managing up

To ensure this forum covers all the ‘burning’ issues, can you forward topics and questions you would like to discuss prior to the SIF to <insert>.

We will also adhere to Chatham House rules “a rule or principle according to which information disclosed during a meeting may be reported by those present, but the source of that information may not be explicitly or implicitly identified”.

Agenda

  1. Welcome and introduction
  2. Appointment of Note taker
  3. Confirmation of topics to be discussed
  4. Agreement on order of topics to be discussed
  5. Discussion
  6. Recommendations for future SIF/ISANA/ANZSSA (if any)
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ANZSSA

The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by anzssa.com.

ISANA

ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at www.isana.org.au.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.