Directors and Office Managers

Facilitators: Molly Bonnefin and Bronwyn Gilson

Thank you for nominating your interest in participating in this Special Interest Forum. This forum will provide the opportunity to explore and discuss issues and challenges facing Directors and Office Managers and in particular:

  • Staff management and motivation
  • Managing up

To ensure this forum covers all the ‘burning’ issues, can you forward topics and questions you would like to discuss prior to the SIF to <insert>.

We will also adhere to Chatham House rules “a rule or principle according to which information disclosed during a meeting may be reported by those present, but the source of that information may not be explicitly or implicitly identified”.


  1. Welcome and introduction
  2. Appointment of Note taker
  3. Confirmation of topics to be discussed
  4. Agreement on order of topics to be discussed
  5. Discussion
  6. Recommendations for future SIF/ISANA/ANZSSA (if any)


The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by


ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.