Peer-led Facebook to connect, support and inspire successful transition

Roselynn Lang1

1Manager, Peer Learning and Support, Curtin University

The New to Curtin UniMentor Program is a university-wide opt out mentoring program which utilises experienced students to act as mentors to all new students. In semester one 2017, 494 mentors assisted over 7,000 new students to transition to the university. In 2017 Facebook was selected as the preferred social media modality and introduced into the program to enhance connectivity, build community, utilise peer support and just-in-time communication, to connect, support and inspire successful transition. The closed Facebook group was modelled on the successful peer-mediated Facebook groups established by our UniPASS team, which is nationally accredited through the Australasian PASS Centre, University of Wollongong. Facebook was selected for its ubiquity, informality, fluidity of communication, and frequency of use among Curtin University’s diverse student body. Initial results demonstrate that the use of student-driven online support communities allow for a vibrant learning and supportive community where students have connected with peers socially and academically, creating a safe, student-centred space to seek support and share content-specific learning resources and interests. The Facebook group has also provided an additional metric to measure impact and student engagement with the program.


Biography:

Roselynn Lang is the Manager, Peer Learning and Support at Curtin University.

ANZSSA

The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by anzssa.com.

ISANA

ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at www.isana.org.au.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.