Defining, measuring and supporting international student success

Beth Isensee1, Nasreen  Mohamed

1University Of Minnesota, International Student & Scholar Services, Minneapolis, United States

Defining the international student success can be done from the perspective of the nation, the academic institution, the academic field or program. It can also be done from the perspective of the student and their family. The culture and expectations of each perspective combine to create nuisances in how we define student success.  As student services professionals, supporting international student success is core to our roles. We need to employ various strategies to support students while keeping in mind the individual needs of each student.  A critical aspect to improving international student success is to measure the outcomes of their experiences.  We must understand the students’ experiences, acknowledge the barriers they face and creating models of positive change.  Join this inteactive workshop to learn and explore the various student service approaches for defining, measuring and supporting international student success. After our exploration, we will share trends in U.S. model as well as the University of Minnesota’s specific approach to supporting students.  Throughout the session, we will also compare and contrast how the definitions, support and measurement of student success may differ between the U.S., Australian and New Zealand contexts. Through this conversation, we can explore what are some best practices on a global scale.

Learning Objectives of Workshop

  1. Explore the definition international student success
    • National, university, delegate perspective
    • Student and parent perspective
    • U.S. perspective and University of Minnesota perspective
  2. Understand different ways to measure international student success
    • Delegate and their institutions viewpoint
    • A U.S. perspective
    • A University of Minnesota perspective
  3. Learn the various lenses of student services professionals in supporting international student success within international education
    • Delegate and their institutions viewpoint
    • A U.S. perspective
    • A University of Minnesota perspective


Beth Isensee serves as Assistant Director of Student Engagement and Intercultural Initiatives at the  International Student & Scholar Services in the Global Programs and Strategy Alliance at the University  of Minnesota. Her primary focus is valuing and integrating international students as critical aspect to  the University’s internationalizing the campus and curriculum effort. She collaborates university-wide  to identify the student voice through evaluations and assessment for the development of unit specific  strategic planning. Beth has worked within the field of International Education for 17 years and has a  M.A. in Counseling and Student Personnel Psychology.

Nasreen Mohamed is the Program Director for Student Engagement at the International Student and Scholar Services at the University of Minnesota.  He oversees the International new student transition process and participates in campus climate initiatives. Nasreen has worked for over 15 years in higher education has an M.A in Organizational Development.


The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by


ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.